tk789 is committed to providing a safe, fair, and enjoyable gaming environment for all Bangladesh players. Our responsible gaming framework puts you in control — with practical tools, clear limits, and dedicated support available 24/7.
Six core responsible gaming features built directly into every tk789 account
Set a cap on the maximum amount you can deposit into your tk789 account on a daily, weekly, or monthly basis. Reductions take effect immediately. Increases require a mandatory cooling-off period to prevent impulsive decisions during a losing streak.
Define the maximum amount you are willing to lose within a set time period. Once your loss limit is reached, tk789 will automatically prevent further wagering until the period resets. This tool is one of the most effective ways to keep gaming within budget.
Set a maximum duration for each gaming session. When your session limit is reached, tk789 will automatically log you out. You can also enable reality check pop-ups that appear at intervals of your choosing to remind you how long you have been playing.
Take a short break from gaming without closing your account permanently. tk789 offers time-out periods ranging from 24 hours to 6 weeks. During a time-out your account is suspended and you will not receive any promotional communications from us.
If you feel gambling is no longer a form of entertainment and is negatively affecting your life, you can request a self-exclusion of 6 months, 1 year, 2 years, 5 years, or permanently. Self-exclusion is enforced immediately and cannot be reversed during the chosen period.
Our dedicated responsible gaming support team is available around the clock via live chat and email. If you are concerned about your own gambling behaviour or that of someone you know, reach out to our team at any time — all conversations are treated with complete confidentiality.
At tk789, we believe that gambling should always be an enjoyable leisure activity — never a source of financial stress, emotional harm, or personal hardship. Responsible gaming is not a secondary concern for us; it is a core part of how the tk789 platform is designed, operated, and supported for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other part of Bangladesh.
We recognise that for the vast majority of tk789 players, online gaming — whether cricket betting, live casino, or slots — is a recreational pastime enjoyed responsibly within their means. However, we also recognise that for a small number of people, gambling can develop into a problematic behaviour that affects finances, relationships, and mental health. tk789 takes this possibility seriously and maintains a comprehensive set of player protection measures to identify, support, and assist anyone who may be at risk.
All responsible gaming tools available on tk789 are free to use and can be activated at any time through your account dashboard or by contacting our support team. There is no penalty or negative consequence for using these tools — in fact, we actively encourage all players to explore them as part of smart, sustainable gambling habits.
Problem gambling is defined as gambling behaviour that disrupts or damages a person's personal life, financial stability, or relationships. It exists on a spectrum — from occasional overspending to a compulsive pattern that feels impossible to control. Recognising the early warning signs is the first and most important step toward getting back in control.
Problem gambling does not discriminate by income, background, or experience level. It can affect anyone, including players who have gambled recreationally for many years without issue. A change in circumstances — financial pressure, personal stress, or simply more time spent on the platform — can shift recreational gambling toward harmful territory relatively quickly.
tk789 employs automated monitoring tools to detect patterns of behaviour associated with elevated risk — such as rapidly increasing deposit frequency, unusual session lengths, or repeated failed attempts to withdraw a self-imposed limit. Where such patterns are detected, our responsible gaming team may proactively reach out to the player involved to check in and offer support.
The following are common indicators that gambling may be causing harm. If you recognise several of these in your own behaviour, we strongly encourage you to use one of the tk789 responsible gaming tools or speak to a support agent today:
Responsible gambling is about making informed choices and staying in control. The following practical guidelines are recommended for all tk789 players in Bangladesh:
All tools are available via your account dashboard or by contacting support. Reductions and restrictions apply instantly.
Answer honestly — if you find yourself saying "yes" to several of the questions below, we encourage you to reach out to support or activate a responsible gaming tool today.
Our responsible gaming support team is available 24 hours a day, 7 days a week — including all Bangladesh public holidays. All conversations are completely confidential and carried out in English. There is no judgment, only support.
tk789 operates a strict 18+ policy with no exceptions. During the account registration process, all players are required to confirm that they are aged 18 or above. tk789 reserves the right to request age verification documents — such as a National Identity Card (NID) or passport — from any player at any point during the account lifecycle. Where age verification cannot be satisfactorily completed, the account will be suspended pending resolution.
If you share a device with family members or minors, we strongly recommend activating parental control software on that device to prevent accidental or unauthorised access to the tk789 platform. Reputable parental control tools are available free of charge for all major operating systems and mobile devices. tk789 does not provide parental control software directly, but we actively support its use by households in Bangladesh where minors are present.
If you believe a person under the age of 18 has registered or is using a tk789 account, please report this to our support team immediately via live chat or email. All such reports are investigated as a priority matter and the relevant account will be suspended during the investigation pending verification of age.
Activating any responsible gaming control on your tk789 account is straightforward and takes only a few minutes. You have two options:
Option 1 — Account Dashboard: Log in to your tk789 account and navigate to the Responsible Gaming section within your account settings. From there you can set or adjust deposit limits, session time limits, loss limits, and time-out periods directly. Changes that reduce your access or spending take effect immediately with no delay.
Option 2 — Contact Support: If you prefer to speak with a member of the team, our support agents are available 24/7 via live chat and email. Simply request the tool you need and the agent will process it during the conversation. For self-exclusion requests, a brief confirmation exchange is required to ensure the decision is intentional — after which the exclusion is applied within 24 hours.
Set your limits, log in, and enjoy Bangladesh's best online gaming experience — cricket betting, live casino, and slots — all within a framework designed to keep you in control.